Found stalking the slums of New York, Hannah was attacked and turned by a Wraith a few years prior to the Reaper/Angel duo finding her. After an intense battle with the duo, and with the help of Tane, they managed to inscribe the mark on her and bring her into the fold. Upon opening the soul connection, Hannah came to her senses.
She immediately went find her old fiance, Jack, at their old apartment where he still resided. Unable to cope with what she had become, he turned his back on her and left in the wake of her profound grief. Drained of her will to go on, Hannah agreed to help and waits in a wallow of her own self pity to venture into Hell and retrieve the record of the deal the duo wishes to strike with a Demon.